Data Center Technician - 3rd shift (EL2) in Dublin, OH at Fast Switch

Date Posted: 6/23/2019

Job Snapshot

Job Description

Job ID: 52848

Data Center Technician (3rd shift). Our Columbus, Ohio client has a 3rd shift Data Center Technician contract role available. The responsibilities for this position revolve around supporting all systems managed by the Data Center including:

  • Monitoring systems on various computer platforms including multiple client/server environments, iSeries (Power8), UNIX/Linux, SAP, Scheduling Automic (UC4) and Robot (iSeries).
  • Functions include responding to ServiceNow incidents/requests, investigating jobs, monitoring for abends, performing job restarts and other tasks as requested by support.
  • Supporting and escalating to support groups and/or vendors.
  • Following and enforcing defined security procedures. 

This posting is for a 3rd shift position. The schedule is midnight-8:00am. Days off will vary. 

Additional Responsibilities:

  • Maintains a variety of documentation: including operation’s procedures (SOP), run sheets, tape vaulting (Iron Mountain) and turnover
  • Open/Update/Assign/Resolve incidents in ServiceNow and monitor operation’s queue
  • Assist first level Windows and UNIX/Linux server support teams (reboot servers, cable connection verification as requested)
  • Responsible for monitoring and reacting to facilities alarms for air conditioning, water alarm, fire alarm, and power protection systems (UPS) in the computer operations area
  • Monitor system backups for NetBackup and perform iSeries BRMS backups
  • Restore NetBackup/iSeries files, application, and system recovery as requested
  • Monitors Data Center access login entries and allows access for approved personnel
  • Resolves user problems, from the helpdesk, phone calls and email/IM requests
  • Perform functions of common EIT tasks and tools (Escalation, SRT, Maintenance, Change Control, Timekeeping (Service Now, Kronos))


  • 4+ years of experience providing computer operation support
  • Understanding of the batch job processing requirements and data flow
  • Understanding of AS400 IPL process and perform weekly IPL’s.
  • Understanding of the business and the impact of missed SLA’s and how it impacts customers
  • Computer Science degree preferred but not required

To view all our open positions, please go to: