J2EE Support Engineer in Detroit, MI at Fast Switch

Date Posted: 1/14/2020

Job Snapshot

  • Employee Type:
  • Location:
    Detroit, MI
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

Job ID: 55654

J2EE Support Engineer - 55654

The energy at our company is contagious. We’re driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life.  Bring your talent to our company – our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.

Job Description:
The Advance Development Support/Systems Engineer will utilize strong technical skills in order to design, develop, and deliver exceptional software solutions within the Advance Development ecosystem. The Support/Systems Engineer role will encompass working on supporting current and future Advance Development software components. In this role, the Support/Systems Engineer should expect to utilize problem solving, written and oral communication, and system and application server administration.

  • The J2EE Support Engineer will be responsible for the proper functioning and performance of applications in production.
  • Support the Operations Team by promptly responding to escalated consumer and client requests, incidents, and inquiries.
  • Resolve production incidents identified. Resolution paths include triaging the issue and either personally resolving the technical solution when applicable or engaging other resource teams to help in resolution.
  • Manage multiple requests with competing priorities.
  • Determine new support requirements and work to establish new practices and procedure.
  • Accurately and promptly document work, processes, and procedures.
  • Provide training and assistance to first level support staff as necessary.
  • Conducts root cause analysis and correlation of other system and/or application problems of high complexity, and communicate findings.

Required Qualifications:

  • At least 3 years of support experience
  • Experience in application support for Java, JEE, C#, Oracle, JMS, XML
  • Understands Object-Oriented Analysis and Design (OOAD), software design patterns
  • Ability to communicate complex technical concepts to a non-technical audience
  • Familiarity with deploying applications to and administering J2EE application servers (WebLogic & Tomcat)High level of sound logic and analytical ability where problems are unusual and complex
  • Ability to analyze / trouble-shoot multi-threaded code
  • Be a creative, driven and assertive Team Member always looking for ways to drive improved service and greater operational efficiencies and performance
  • Be driven to learn and understand the business
  • Experience supporting UI applications & web services
  • Experience with SQL and relational databases (preferably Oracle)
  • High level of oral and written communication skills
  • Basics of unit-testing; write test-case to re-create the production defect and demonstrate the fix for on-going prevention
  • Ability to create and run SQL scripts and perform basic tasks in Oracle including making schema changes and loading data, experience troubleshooting
  • Linux administration - Shell scripts
  • Experience with installing software on Unix/Linux.
  • Strong verbal and written communication skills with ability to work with a diverse group of personnel
  • Ability to work on multiple assignments simultaneously with strong organizational, analytical and problem solving skills
  • Self-motivated, team-oriented and flexible
  • Initiative and ability to tackle new projects, challenges, and concepts
  • Ability to maintain support and maintain continuous integration (Jenkins, Artifactory, Jira, Stash, Git) stack
  • High level of interpersonal skills to work effectively with others

Required Education: 

  • Bachelor’s degree in Computer Science or other engineering discipline

At Fast Switch, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories.  Isn’t that cool? Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve, and have a little fun along the way.

We at Fast Switch have been doing this for 22 years. We’re doing business in almost half the states in the union with offices in Detroit, MI, Columbus, OH, New York, Hartford, CT, Massachusetts, Minneapolis, MN, Los Angeles, CA, San Francisco, CA, and Tucson, AZ.

We're a financially strong, privately-held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.

Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:

• Medical and Dental (Fast Switch pays majority of the medical program)

• Vision

• Personal Time Off (PTO) Program

• Long Term Disability (100% paid)

• Life Insurance (100% paid)

• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

In 2013, 2014, 2015, 2016, 2017, and 2018 Fast Switch was named one of the Top Work Places in Michigan by the Detroit Free Press and one of the Best Staffing Firms in 2016 and 2017. We have won the Columbus Business First “Fast 50” award 9 times in 12 years because of our strong growth which translates into more and better opportunities for our consulting staff members.

Ranked '#1' supplier by over 50% of our customers nationally.

Ranked 'Top 3' supplier by over 75% of our customers nationally.

 To view all of our open positions, please go to: www.fastswitch.com and at the bottom of the page click Job Portal, or get there directly at: https://www.jobs.net/jobs/fastswitch/en-us/all-jobs/

You can also follow us on Twitter at: www.twitter.com/fastswitch

And you can become a fan of Fast Switch on Facebook at: http://ti