Operations Specialist in Bowling Green, KY at Fast Switch

Date Posted: 12/7/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID: 55114

Operations Specialist - 55114

The energy at our company is contagious. We’re driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life.  Bring your talent to our company – our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.

Job Summary:
The Operations Specialist role has an on-site responsibility for planning, directing, and coordinating activities pertaining to plant floor information technology and business unit objectives in one of our company’s Manufacturing Facilities. More specifically, this role will perform tasks requiring on-site support for basic & intermediate level requests for Information Technology clients/end devices, applications, & network infrastructure per the responsibilities listed below.

  • Monitors critical applications through provided tools for application disruptions impacting plants ability to manufacture product. 
  • Escalate issues through standard processes when they occur. 
  • Maintains, analyzes, troubleshoots, and repairs computer systems requests, hardware and computer peripherals. 
  • Documents, maintains, and replaces hardware and common software systems associated with manufacturing environment and supporting business functions. 
  • Familiar with a variety of the IT field's concepts, practices, and procedures.

Top Skills:

  • 5 + years in an end user IT support role would be preferred.
  • Technical capability to support PCs, printers and a variety of applications ( both office and production data collection and reporting type apps)
  • Strong interpersonal skills, ability to be a self starter and work with minimum supervision as well as be an extremely quick learner.
  • While not required to be technically adept with the all the systems we deal with, must be able to execute playbook(s) for incident handling.

Additional Responsibilities:

  • Coordinating and performing work under general direction from their assigned manager, in-line with our company’s IT policies and procedures
  • Contact application lead, business owner, and lead business stakeholders as needed
  • Build PC clients (business function/plant floor/wireless) to our company’s specifications for real-time manufacturing systems.
  • Support moves, adds, and changes in the IT environment at the direction of others. Responsive to PC equipment failures
  • Meet all company safety requirements

Additional Information:

Work Site:    Bowling Green Assembly Plant

Preferred Work Schedule: 

  • 4:30 p.m. to 2:30 a.m. or 6:00 p.m. to 2:30 a.m.
  • This role will primarily be a night shift function but may involve other shifts to cover resource coverage gaps when required. This is typically a 5 day / week role but may involve additional shift coverage days when scheduled by the our company's manufacturing team.

Physical Required:  No

At Fast Switch, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories.  Isn’t that cool? Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve, and have a little fun along the way.

We at Fast Switch have been doing this for 22 years. We’re doing business in almost half the states in the union with offices in Detroit, MI, Columbus, OH, New York, Hartford, CT, Massachusetts, Minneapolis, MN, Los Angeles, CA, San Francisco, CA, and Tucson, AZ.

We're a financially strong, privately-held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.

Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:

• Medical and Dental (Fast Switch pays majority of the medical program)

• Vision

• Personal Time Off (PTO) Program

• Long Term Disability (100% paid)

• Life Insurance (100% paid)

• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

In 2013, 2014, 2015, 2016, 2017 and 2018, Fast Switch was named one of the Top Work Places in Michigan by the Detroit Free Press and one of the Best Staffing Firms in 2016 and 2017. We have won the Columbus Business First “Fast 50” award 9 times in 12 years because of our strong growth which translates into more and better opportunities for our consulting staff members.

Ranked '#1' supplier by over 50% of our customers nationally.

Ranked 'Top 3' supplier by over 75% of our customers nationally.

 To view all of our open positions, please go to: www.fastswitch.com and at the bottom of the page click Job Portal, or get there directly at: https://www.jobs.net/jobs/fastswitch/en-us/all-jobs/

You can also follow us on Twitter at: www.twitter.com/fastswitch

And you can become a fan of Fast Switch on Facebook at: http://tinyurl.com/y9y3gdp