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POS Coordinator (JC3) in Columbus, OH at Fast Switch

Date Posted: 1/11/2019

Job Snapshot

  • Employee Type:
  • Location:
    Columbus, OH
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

Job ID: 50747

POS Coordinator. A contract role is currently available in Columbus, Ohio for a POS Coordinator who will be responsible for the hands-on lifecycle management of Point of Sale IT assets supporting domestic and international locations through receiving, testing, configuring and deploying IT point of sale hardware supporting stores. The role is responsible for testing and determining functionality of POS hardware in order to determine disposition. 

Department Activities: 

  • Processes daily Cherwell requests for POS hardware while adhering to or exceeding assigned SLA’s 
  • Responsible for following the life cycle management process for company owned assets 
  • Coordinate shipments for OEM warranty repairs on applicable mobile and POS Hardware 
  • Responsible for adhering to and driving PCI compliance at all times 
  • Partners with Stores Asset Management team to improve support of POS hardware and knowledge building that drives efficiencies 
  • Responsible for recording of and accurately documenting store inbound receipts and outbound shipment activity; maintaining accurate inventory records 
  • Administers weekly and monthly required reporting 
  • Other job duties assigned by department leads and management 

Knowledge and Skills: 

  • IT Inventory Management experience
  • Depot facility experience 
  • Successful completion of an appropriate course of study or graduation from an accredited college or trade school or equivalent experience in related industry 
  • Minimum three years’ experience in related field 
  • Broad knowledge of Point of Sale hardware functionality, configuring, problem solving and troubleshooting 
  • Working knowledge of Apple iOs 
  • General understanding of various hardware and network configurations 
  • Strong customer service, interpersonal, verbal and written communication skills 
  • Access and handling of PCI technology requires an impeccable background of ethical behavior 
  • Ability to lift devices up to 70 lbs. 
  • Ability to work independently and as a team player in a fast pace environment 
  • Strong sense of urgency and team player that strives to exceed timelines.
  • Excellent technical and customer service support background that provides services to internal home office customers and external stores.

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