Systems Analyst in Dublin, OH at Fast Switch

Date Posted: 12/12/2019

Job Snapshot

Job Description

Job ID: 55595

Systems Analyst. We are seeking an experienced Systems Analyst contractor to join a newly formed, Digital Intelligent Automation team. The team intends to be fully agile, building various automation applications within the enterprise such as chatbots, voicebots, RPA, ML solutions, etc. The client has identified “Intelligent Automation” as a key strategic initiative, and is investing in a broader enterprise-wide transformational program to align action against the company’s vision and objectives.

High-level team responsibility will include:

  • Process Analysis / Opportunity Assessment and create roadmap for execution
  • Build Opportunity Pipeline & Manage Opportunity Lifecycle
  • Idea incubation, design thinking, conducting POCs / POVs
  • Planning and delivery execution of enterprise-grade intelligent and ML based solutions
  • Enabling Automation Capabilities for enterprise-wide reuse (Playbooks, Reference Architecture,, Products, BotStore, etc.)
  • Developing and fostering a culture of “Create,” “Consult,” and “Cultivate”
  • Will function in an Agile development environment and is responsible for leading the elicitation of detailed requirements from the Product Owner and other subject matter experts and stakeholders to define epics, features and detailed stories at sufficient detail to enable efficient and predictable delivery.
  • Maintain relationships with Product Owners, subject matter experts and stakeholders, and leverage requirements engineering practices and methods to define solutions to ensure products enable the desired value.


Additional responsibilities of this role include:

  • Present automation capabilities to business leaders
  • Demonstrate RPA, AI, ML products and value to the business
  • Participate in Gemba Walks, Job Shadowing and Process Assessments with business SMEs – with a focus on harvesting automation use cases
  •  Document As-Is processes and conceptualize To-Be process with Automation
  • Work on building business case
  • Leads practices to enable clear prioritization such as Business Driven Development (Story Mapping), Three Amigos processes, creation of testable requirements, release planning and iteration planning, etc.
  • Defines detailed, granular and development-ready stories. Ensures stories align to stated product goals and drive product metrics.
  • Extracts and articulates systems design from informal process descriptions by users
  • Interpolates user and Product Owner needs from informal descriptions of wants
  • Leads elicitation sessions using variety of requirements gathering methods such as interviews, documentation analysis, surveys, site visits, shadowing, business models with executives, managers, developers and subject matter experts.
  • Facilitates the team through the analysis of, and makes recommendations towards, complex business decisions.
  • Own governance and reporting dashboards
  • Manage and update Jira Boards
  • Ramp up quickly on new technologies such as RPA, ChatBots, VoiceBots and Machine Learning
  • Mediates across different delivery teams utilizing knowledge of business and technology, and roles and responsibilities within the organization.

Revel IT (formerly known as Fast Switch) is one of the fastest-growing, privately held, IT Staffing companies in the nation. Our client base includes 32% of the Fortune 25.


We have major offices in Dublin, OH, Phoenix, AZ, Los Angeles, CA, and Austin, TX and are rapidly expanding into new markets from coast to coast.

Our reputation is one of straight talk, creative solutions, aggressive pricing, and flawless execution ... outperforming the giants of our industry every day. We embrace the strategy inferred in Winston Churchill's famous quote, 'The short road to ruin is to emulate the methods of your adversary.' At Revel IT, we are constantly asking ourselves, 'Is there a better way?' Almost every day, we answer, 'Yes.' #revelitjobs