This site uses cookies. To find out more, see our Cookies Policy

Technical Enhancement Coordinator 51217 in Jackson, MI at Fast Switch

Date Posted: 4/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    Jackson, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID: 51217

Technical Enhancement Coordinator

If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you.  Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

Department Summary

The team has knowledge and support from business analysis, requirements gathering, documentation, analysis, & design through implementation and hand off to operations spanning multiple simultaneous projects.  The team works within defined company and department standards and has a focus on internal customer service.

Job Description/Responsibilities:

  • The Technical Enhancement Coordinator serves as the liaison between the functional business process owners and the development team to translate and prioritize requirements for project work.
  • Most interaction will occur with the development team’s SCRUM Manager.
  • Additionally, they will liaison between that SCRUM Manager and our internal IT team.
  • The liaison is responsible for documenting high level business requirements in a manner that the development team can translated into detailed specifications.
  • This will include capturing and processing business partner requests for change.
  • The liaison also works with Business Partners and the development team to assure requirements for each area are met in a timely and well defined manner.
  • The liaison provides consultation as required through project life cycle. 
  • The liaison needs to possess strong communication skills as they will work with both business and IT technical teams.
  • Technical prowess is a must.
  • They must be comfortable hosting requirements gathering sessions and elicitation of information from multiple levels in the organization.
  • The liaison selects appropriate techniques for the elicitation of detailed requirements taking into account the nature of the required changes, established practice, and the characteristics and culture of those providing the requirements.  
  • The liaison specifies and documents requirements, ensuring testability and traceability back to source.
  • The role also works with business partners and quality assurance in defining acceptance tests.

Key Responsibilities Include:

  • Work with end-users, business partners, management, and suppliers to define business requirements for defect resolution, solution development.
  • Maintain a detailed working knowledge of the assigned area's systems, organization, and business processes
  • Perform analysis of changes to identify process impact and business requirements
  • Process the origination documents for projects.
  • Maintain requirement traceability through the life of the project within repository system (VSTS)
  • Support the project team in translation of portfolio / project specifications into technical specifications
  • Analyze and verify process execution for completeness, consistency, comprehensibility, feasibility, and conformity to standards
  • Liaison with CE Cyber Security as needed
  • Create documentation of release content. Purpose is to educate various audiences on individual elements that make up the release. Format & makeup of documentation may range from executive summaries to technical specification.

* Must be flexible as at times after hours support is required.


  • A bachelor's degree is required; preferred field of study in Computer Engineering, Computer Science, Information Systems or other IT-related area, Business or related.

At Fast Switch, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories.  Isn’t that cool? Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve, and have a little fun along the way.

We at Fast Switch have been doing this for 22 years. We’re doing business in almost half the states in the union with offices in Detroit, MI, Columbus, OH, New York, Hartford, CT, Massachusetts, Minneapolis, MN, Los Angeles, CA, San Francisco, CA, and Tucson, AZ.

We're a financially strong, privately-held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.

Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:

• Medical and Dental (Fast Switch pays majority of the medical program)

• Vision

• Personal Time Off (PTO) Program

• Long Term Disability (100% paid)

• Life Insurance (100% paid)

• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

In 2013, 2014, 2015, 2016, 2017 and 2018, Fast Switch was named one of the Top Work Places in Michigan by the Detroit Free Press and one of the Best Staffing Firms in 2016 and 2017. We have won the Columbus Business First “Fast 50” award 9 times in 12 years because of our strong growth which translates into more and better opportunities for our consulting staff members.

Ranked '#1' supplier by over 50% of our customers nationally.

Ranked 'Top 3' supplier by over 75% of our customers nationally.

 To view all of our open positions, please go to: and at the bottom of the page click Job Portal, or get there directly at:

You can also follow us on Twitter at:

And you can become a fan of Fast Switch on Facebook at: