Technology Management Specialist in Allen Park, MI at Fast Switch

Date Posted: 1/12/2020

Job Snapshot

Job Description

Job ID: 55993

Technology Management Specialist - 55993

Position Description:

  • Digital Worker provides employees with experiences, capabilities and tools that connect people and data, anytime and anywhere. 
  • By creatively deploying innovation into the workplace, Digital Worker is enabling a new way of working with collaboration and productivity tools to help their work become smarter, better, anywhere and together.
  • The aim is to improve end user productivity, improve employee satisfaction and contribute towards a vibrant organization by teaching and empowering our employees. 
  • In this role you will be part of an energetic and motivated global team in a creative, innovative, fun and rewarding area. 
  • The team is constantly looking for new and innovative ways to foster collaboration and learning of new ways of working and part of this role is to contribute to these new approaches, from idea creation to implementation, with a strong focus on customer centricity. 
  • This is a great area where many disciplines come together. 
  • We are looking for a consultant/coach with experience who can support, guide, and coach user and groups on their journey to collaborate and work differently. The ideal candidate for this position has experience in consulting and solving user pain points as well as leading efforts on changing behaviors and adoption. 
  • Experience consulting and delivering solutions (walk the talk) with experience on Agile environments.

Experience Required:

  • 5+ years of work experience with career progression in the field of consulting. 
  • Obsessed about the customer experience, high standards, and continually inspire others to do better for the customer. 
  • Excellent verbal, written, interpersonal communication abilities including skills in explaining technical topics to novices and collaborating with subject matter experts, global stakeholders, and managers.

Experience Preferred:

  • Experience on Agile/SCRUM methodologies and teams. 
  • Often employs critical thinking skills Demonstrated expertise in assessing project outcomes and making recommendations for improvement and iteration. 
  • Curiosity and interest in learning new technologies, figuring out how things work, and a passion for improving end-user experience. 
  • Utilize project management skills to define and meet project milestones, communicate issues and risks in a timely manner, and manage customer expectations. 
  • Lead consulting engagements with internal users to change behaviors and link how the use of some technologies can improve productivity and reduce pain-points.
  • Engage in follow-ups and community forums to provide assistance and keep interests on specific audiences. 
  • Provide solution to user problems based on adoption framework. 
  • Coach users on technology use and problem solving situations with users.
  • Train other team members in the art of consulting.

Education Required:

  • BA or BS degree in a relevant field such as, educational technology, organizational development, computer science, education, or relevant experience.

At Fast Switch, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories.  Isn’t that cool? Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve, and have a little fun along the way.

We at Fast Switch have been doing this for 22 years. We’re doing business in almost half the states in the union with offices in Detroit, MI, Columbus, OH, New York, Hartford, CT, Massachusetts, Minneapolis, MN, Los Angeles, CA, San Francisco, CA, and Tucson, AZ.

We're a financially strong, privately-held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.

Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:

• Medical and Dental (Fast Switch pays majority of the medical program)

• Vision

• Personal Time Off (PTO) Program

• Long Term Disability (100% paid)

• Life Insurance (100% paid)

• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

In 2013, 2014, 2015, 2016, 2017, and 2018 Fast Switch was named one of the Top Work Places in Michigan by the Detroit Free Press and one of the Best Staffing Firms in 2016 and 2017. We have won the Columbus Business First “Fast 50” award 9 times in 12 years because of our strong growth which translates into more and better opportunities for our consulting staff members.

Ranked '#1' supplier by over 50% of our customers nationally.

Ranked 'Top 3' supplier by over 75% of our customers nationally.

 To view all of our open positions, please go to: www.fastswitch.com and at the bottom of the page click Job Portal, or get there directly at: https://www.jobs.net/jobs/fastswitch/en-us/all-jobs/

You can also follow us on Twitter at: www.twitter.com/fastswitch

And you can become a fan of Fast Switch on Facebook at: http://tinyurl.com/y9y3gdp