Telecom Analyst (CS2) in Dublin, OH at Fast Switch

Date Posted: 7/14/2019

Job Snapshot

  • Employee Type:
  • Location:
    Dublin, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job ID: 53196

Telecom Analyst. The Network Services Team with our Columbus, Ohio client has a contract need for a Telecom Analyst. The team’s responsibility is to provide voice network services to various client facilities. This includes telephone and voice mail systems (including VoIP systems; Cisco Express & Call Manager, and TDM systems; Siemens, Avaya, Nortel and key systems), VoIP over MPLS and several voice mail systems; Unity, Siemens, Audix. Along with Skype, Biscom Faxing and voice gateway routing and SBCs. We provide help for connections for paging devices that connect to the phone systems.


  • Support of telephone systems; VoIP systems; Cisco Express, Call Manager, Unity voice mail and TDM systems; Siemens, Avaya, Nortel and many other smaller key systems.
  • Review service requests, analyze and determine required steps to resolve or modify client request.
  • Perform analytical, technical and administrative work in the planning, design, installation and support of VoIP and TDM systems.

Skills Required:

  • Avaya experience.
  • A candidate with Cisco and/or Skype experience would be ideal.

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