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IT Engineer (18000114) 51669 in Dearborn, MI at Fast Switch

Date Posted: 3/6/2019

Job Snapshot

Job Description

Job ID: 51669

IT Engineer Primary Duties and Responsibilities:

  • Serves as a team member in implementing and supporting moderately complex new and/or revised processes, systems or networks
  • Reviews client requirements and recommends technology solutions that are cost effective and meet IT architecture standards 
  • Acquires an understanding of user requirements and prepares progress reports for project/maintenance tasks
  • Develops system specifications, prototypes, and documentation in accordance with IS standards 
  • Responsible for the completion and quality of assigned deliverables to ensure meeting department objectives

Required Qualifications (these are the minimum requirements to qualify):

  • Bachelor Degree in Computer Science or related field or applicable professional certification and/or two to four years relevant technical and analytical experience
  • Requirements include the same as previous in job family plus strong technical and analytic experience

Experience in/with: 

  • Enterprise Job Scheduler Administration across multiple platforms, specifically CA Workload Automation AE and CA7
  • ACF2 Rule maintenance and support
  • Maintaining, customizing, and supporting one or more Configuration Management Tools across multiple Platforms ( E.G. Serena Dimensions, CA Endevor, and GitHub Enterprise)
  • Operational Change Control Procedures and Best Practices, preferably in ServiceNow
  • Continuous Integration / Continuous Deployment experience preferred
  • Responding to customer incidents and restoring service (using documented process and work around)
  • Analyzing customer incidents and/or requests and reviewing and selecting the most appropriate plan to restore service
  • Documenting a complete solution (current assessment, gap analysis, proposed solution, bills of materials, configuration specifications, etc.
  • Mapping customer requirements to detailed solution design
  • Leveraging advanced monitoring tools to collect information and affect configuration changes
  • Supporting work/projects that require needs and cost/benefit analysis and resolution of changes in project scope
  • Analyzing, coding, documenting and testing technology products and systems.
  • Implementation and/or modification of current or new technology in order to meet business needs
  • Applying standard methodologies and analysis to problem solving
  • Developing technology documentation
  • Supporting work/projects that require needs and cost/benefit analysis and resolution of changes in project scope
  • Gathering business requirements and preparing business proposals for business lines
  • Evaluating hardware and software products and developing recommendations for management

 Knowledge of:

  • System operation practices
  • Security and control procedures
  • Computer technologies and multi-platform capabilities
  • Network traffic
  • UNIX and Windows Operating Systems ( traverse directory structures, basic scripting)
  • Hardware and software languages and ITIL practices and frameworks
  • Audit Procedures and Best Practices

 Work Environment:

  •  Works indoors in a temperature controlled office environment

Ability to:

  • Learn to use new concepts and technologies
  • Evaluate moderately complex problems/changes and understand the inter-dependencies between components
  • Develop solutions requiring analysis and research
  • Strong written communication skills, including, but not limited to, procedures and technical material preparation and presentation

Preferred Qualifications:


  • ITIL Foundation 

At Fast Switch, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories.  Isn’t that cool? Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve, and have fun a little fun along the way.

We at Fast Switch have been doing this for 22 years. We’re doing business in almost half the states in the union with offices in Detroit, MI, Columbus, OH, New York, Hartford, CT, Massachusetts, Minneapolis, MN, Los Angeles, CA, San Francisco, CA, and Tucson, AZ.

We're a financially strong, privately-held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.

Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:

• Medical and Dental (Fast Switch pays majority of the medical program)

• Vision

• Personal Time Off (PTO) Program

• Long Term Disability (100% paid)

• Life Insurance (100% paid)

• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

In 2013, 2014, 2015, 2016, 2017 and 2018, Fast Switch was named one of the Top Work Places in Michigan by the Detroit Free Press and one of the Best Staffing Firms in 2016 and 2017. We have won the Columbus Business First “Fast 50” award 9 times in 12 years because of our strong growth which translates into more and better opportunities for our consulting staff members.

Ranked '#1' supplier by over 50% of our customers nationally.

Ranked 'Top 3' supplier by over 75% of our customers nationally.

 To view all of our open positions, please go to: and at the bottom of the page click Job Portal, or get there directly at:

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