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Product Designer/Researcher Associate 51702 in Dearborn, MI at Fast Switch

Date Posted: 3/7/2019

Job Snapshot

Job Description

Job ID: 51702

Product Designer/Researcher Position Description:

  • The posting is for a position as a Product Designer/Researcher within the IT Digital Worker .
  • Workplace Experience Strategy team.
  • This is a cross-functional team composed of strategists, product designers, and project managers within our company delivering solutions impacting employees within the context of our company’s campus transformation program.
  • Solution spaces include intelligent wayfinding, unified communications, collaboration technologies, as well as UX consulting.
  • Designer will be working with internally developed solutions, off the shelf components, and internal-customer facing processes to bring human-centered design principles into the workplace experience delivery process.


  • Utilizes User Centered Design Methodology and Design Thinking to work with business partners, product managers, and business analysts to provide designs that meet business needs and are effective, efficient, and enjoyable.
  • Serves as an advocate for the customer/end-user, empathizing with them while being mindful of business goals and opportunities.
  • Supports a high-performing culture among product team members.
  • Embraces design thinking mindset and is able to explain its importance to team members.
  • Assists with customer/end-user research (contextual inquiry, ethnographic interview, focus groups) and gather data to understand customer/end-user needs. Conducts usability testing, card sorting, and heuristic reviews to validate UX designs and/or user needs.
  • Works hands-on with the team members and stakeholders to resolve questions, clarify UX designs, and deliver products.
  • Produces low fidelity prototypes to evaluate with the users and team.
  • Produces visual designs, mock-ups, and graphical assets.

Skills Required:

  • Strong communication and collaboration skills.
  • Ability to establish and maintain cooperative and effective working relationships with product teams, business customers, and end users.
  • Passion for growing your skills, tackling interesting work and challenging problems; be committed to lifelong design learning.

Experience Preferred:

  • Experience working independently with clients .
  • Command of modern front-end technologies and frameworks.
  • Experience designing full-service consumer and/or business applications.

Education Required:

  • Bachelor’s degree in one of the following: Human-Computer Interaction, Design, Psychology/Human Factors, Computer Science, Engineering, Fine Arts, Communications.

At Fast Switch, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories.  Isn’t that cool? Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve, and have a little fun along the way.

We at Fast Switch have been doing this for 22 years. We’re doing business in almost half the states in the union with offices in Detroit, MI, Columbus, OH, New York, Hartford, CT, Massachusetts, Minneapolis, MN, Los Angeles, CA, San Francisco, CA, and Tucson, AZ.

We're a financially strong, privately-held company that is 100% consultant and client focused.

We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.

Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:

• Medical and Dental (Fast Switch pays majority of the medical program)

• Vision

• Personal Time Off (PTO) Program

• Long Term Disability (100% paid)

• Life Insurance (100% paid)

• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

In 2013, 2014, 2015, 2016, 2017 and 2018, Fast Switch was named one of the Top Work Places in Michigan by the Detroit Free Press and one of the Best Staffing Firms in 2016 and 2017. We have won the Columbus Business First “Fast 50” award 9 times in 12 years because of our strong growth which translates into more and better opportunities for our consulting staff members.

Ranked '#1' supplier by over 50% of our customers nationally.

Ranked 'Top 3' supplier by over 75% of our customers nationally.

 To view all of our open positions, please go to: and at the bottom of the page click Job Portal, or get there directly at:

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