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Provisioning Technician (EL2) in Dublin, OH at Fast Switch

Date Posted: 12/7/2018

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Dublin, OH
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
    12/7/2018

Job Description

Job ID: 50329

Provisioning Technician. We are currently seeking a contract-to-hire Provisioning Technician to work in Columbus, Ohio who will be dedicated to provision customer service orders from an end to end process with a strong focus on quality and customer care.

Responsibilities:

  • Efficiently and accurately send Access Service Request to Local Exchange Carriers.
  • Provide detailed and comprehensive written communication via CORE database and individual LEC portals.
  • Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.
  • Not a customer facing role. Will be working with local exchange carriers, internal account teams, and partner

Position Requirements:

  • Qualified candidates must have a basic understanding of various voice and data products and services.
  • Able to troubleshoot and problem solve any issues preventing service delivery.
  • Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently with little supervision.
  • Candidate needs to be very detail oriented and capable of working independently in a production environment and be able to adapt in a fast paced and changing environment.
  • Associate degree or 2 years experience in Telecom preferred.
  • Project Management background is a plus.
  • Experience working on a computer in a Windows-based system and with Microsoft Outlook is also desired.

To view all our open positions, please go to: http://www.jobs.net/jobs/fastswitch/en-us/all-jobs/