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Salesforce Solution DesignerArchitect in Hartford, CT at Fast Switch

Date Posted: 4/20/2019

Job Snapshot

Job Description

Job ID: 43245

Position Description

This is a Salesforce SME/architect role for someone special who can understand the Salesforce strategy, its enterprise value, and help design technical solutions leveraging Salesforce and is part of the Salesforce Center of Excellence. Salesforce Certs are required. The candidate must demonstrate an in-depth technical knowledge of Salesforce and its capabilities. Must have a track record of major solution design/architecture contributions in a large enterprise. Must also have the leadership skills and savvy to drive change throughout the organization. An enthusiastic personality with some project leadership experience is highly desired.

Job Description

• Perform in an enterprise architect-like role to understand and connect business goals and challenges with the overall design of a Salesforce solution on Salesforce.com.

• Ambassador of the Center of Excellence, change agent and champion of Salesforce.

• Act as an enthusiastic Salesforce change agent with consulting experience to work with key business partners on solutions 

• Understand understand business processes and design then prototype and help develop enhancements, capabilities, and process automation. 

• Leads Discovery Workshops with key stakeholders to understand strategic business goals, needs, processes and current use of the platform, and any other customer centric data and processes not currently on SFDC.

• Analyzes and maps business areas strategic goals, processes and success metrics with Salesforce capabilities.

• Demonstrates Salesforce and extended AppExchange apps that can fit our needs.

Explains complex technology concepts in in simple language.

• Partners with SMEs across IT, Data Governance, Innovation Lab and other areas to design solutions that will deliver maximum value across the enterprise.

• Designs solutions with maximum usability while minimizing complex code and customization.

• Delivers detailed design proof-of-concepts, wireframes, prototypes, in PPT and sandbox, as needed.

• Creates documentation of technical design, support plan and enable best practices and governance measures.

• This role works as a team member of the CoE to deliver the complete solution for our customers, partnering with our Platform Manager and IT Partners to oversee build, testing and deployment.

• Writes user stories and acceptance criteria for complex Agile deployments.

• Project manage solution scope, timelines, quality and cost. Escalates issues for resolution and to mitigate risk.

Drives communications with all key stakeholders including delivering project updates and gathering project sign offs from CoE Lead and key stakeholders and maintains alignment

• Partners with Customer Success team to design end-user training materials and go-live support.

• Stay current on Salesforce releases, new features, product roadmaps and applications available from 3rd parties on the Salesforce AppExchange

Background/Experience Desired

• Salesforce Certifications required to be considered for this position: Administrator

• Must have 5+ years of direct experience in all aspects of developing and implementing CRM or salesforce platform applications.

• Strong understanding of key SFDC architectural concepts and how they influence design.

• Change management experience.

• Demonstrated ability to influence stakeholders and influence organizations